Separate Modalities & Scope of Practice

I offer Counselling and Root Cause Therapy (RCT) as distinct, separate services. Counselling sessions provide a supportive space for personal guidance, evidence-based coping strategies, and emotional processing.

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Root Cause Therapy (RCT) is a complementary, trauma-informed, and somatic modality designed to help clients explore underlying emotional blocks, memories, and belief systems.

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Neither service constitutes medical advice, psychiatric treatment, or clinical psychological diagnosis. My services do not replace care provided by a registered medical practitioner or psychiatrist. If you have a severe clinical mental health condition, please consult your GP.

Educational Content & Trigger Warning

All content shared on my social media pages, website, or marketing materials is intended solely for educational, informational, and resonant purposes.

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Because the modalities I practise explore deep-seated emotional patterns, this material may occasionally be emotionally triggering or activating. This content is general in nature and is not a substitute for individual medical advice or personalised therapy tailored to your unique physical, mental, or emotional needs.

Session Formats, Internet Disruptions & Jurisdiction

I offer sessions both in person, which is the preferred format, and virtually through Google Meet.

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For in-person sessions, clients agree to attend sessions at the designated professional address punctually and in a state fit to engage in therapeutic work.

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For virtual sessions, clients must ensure they are in a quiet, private, and secure location for the duration of the call to maintain confidentiality.

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AwakenChange Counselling is not responsible for technical or internet disruptions. If the Wi-Fi connection or platform disconnects, we will immediately attempt to reconnect or switch to a standard phone call using the phone number provided in your form.

Regardless of your physical location or session format, all services are considered to be provided under the laws and regulations of South Australia.

Cancellation & Rescheduling Policy

Your appointment time is reserved exclusively for you. If you need to cancel or reschedule your session, a minimum of 24 hours’ notice is required.

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Cancellations or rescheduling requests made with less than 24 hours’ notice, as well as missed appointments or no-shows, will incur the full session fee. Emergency circumstances will be considered on a case-by-case basis.

Client Responsibility & Results

Healing and personal growth are subjective experiences. There are no guaranteed outcomes, and individual results depend heavily on personal engagement and external factors.

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By booking a session, you take full responsibility for your physical, mental, and emotional well-being, as well as any decisions or actions you take during or after our time together.

Emergency & Crisis Protocol

AwakenChange Counselling is not a crisis support line or emergency service. If you are experiencing an immediate mental health crisis, please contact your local support services immediately.

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Within Australia, call Lifeline on 13 11 14.

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Within South Australia, call the SA Mental Health Triage Service on 13 14 65.

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International virtual clients must contact their local emergency services or crisis hotline.